The Empty Chair System · for private dental clinics

You're not losing patients to the clinic down the street. You're losing them to your own voicemail.

While your team is with a patient in the chair, the phone keeps ringing. Most callers don't leave a message; they call the next clinic. We answer every one of those calls, book the appointment and send you a WhatsApp summary.

No installation. No credit card.

A real callOren Dental · fictional0:00 / 1:05
  1. Agent

    שלום, מרפאת שיניים אורן, איך אפשר לעזור?

    Hello, Oren Dental, how can I help?

  2. Caller

    היי, זה דני לוי. אני רוצה לקבוע תור לניקוי אבנית. אני חדש אצלכם, ועדיף לי בבוקר.

    Hi, this is Danny Levi. I'd like to book a cleaning. I'm a new patient, and mornings are better for me.

  3. Agent

    רק רגע, אני בודקת.

    One moment, let me check.

  4. Agent

    יש לי ביום שלישי, השישה באוקטובר, בתשע וחצי בבוקר או בעשר בבוקר. מה מתאים?

    I have Tuesday, October 6th, at 9:30 or at 10 in the morning. Which works for you?

  5. Caller

    המוקדם בבקשה.

    The earlier one, please.

  6. Agent

    מעולה, מה הטלפון?

    Great, what is your phone number?

  7. Caller

    050-123-4567

    050-123-4567

  8. Agent

    רק רגע, אני קובעת.

    One moment, I'm booking it.

  9. Agent

    קבעתי ליום שלישי, השישה באוקטובר, בתשע וחצי בבוקר, לניקוי אבנית. יום טוב.

    You're booked for Tuesday, October 6th, at 9:30 in the morning, for a cleaning. Have a nice day.

  10. Caller

    מעולה, תודה רבה.

    Great, thank you very much.

  11. Agent

    בשמחה, יום טוב.

    My pleasure, have a nice day.

A real call with our voice agent, recorded in the browser, in Hebrew. The clinic is fictional and the caller is a computer voice. The caller's waits were shortened; the agent's pauses were not edited.

Start with your ears

Hear it answer as your clinic, before we talk about money.

Send your clinic website. We build a front desk that knows your treatments, dentists and opening hours, and within one business day you get a link to talk to it from your phone. No installation, no commitment.

  • Knows your treatments and dentists
  • Offers slots within your real opening hours
  • Refuses every medical question and hands over to a person

Got it.

Within one business day you'll get a link to talk to your clinic's front desk.

What's installed

A full schedule, without hiring anyone.

It sits behind what you already have. No new software, no number change, no data migration. All it takes from you is a half-hour intake call.

  • 01

    Every call your team misses, answered

    Knows the clinic's treatments, price ranges, hours, dentists and referral rules.

  • 02

    Booked straight into your calendar

    The appointment lands in the calendar you already use. Nobody retypes a message tomorrow morning.

  • 03

    A confirmation call 48 hours before every visit

    Confirms, reschedules, or releases the slot while there's still time to fill it.

  • 04

    Cancellations refilled from your waitlist

    A freed slot triggers calls down the waitlist until someone takes it.

  • 05

    Every call summarized on WhatsApp

    Who called, what they wanted and what happened. On your phone within seconds.

  • 06

    A monthly report with the numbers

    Calls caught, how many came after hours, appointments booked and no-shows prevented.

In your first month, at no extra cost

Dormant patient reactivation

We reach out to patients who haven't been in for one or two years and bring them back to the schedule. Only from a list you approve, with consent on file, and opt-outs honored immediately.

The clinical safety boundary

What it will never do.

It is hard-blocked from diagnosis, dosage, drug interactions, symptom assessment and every version of "should I come in?". It listens, offers the earliest slot and hands over to a person. This boundary is tested on every install with twenty QA calls, five of them written specifically to break it. It cannot be tuned, and no clinic can ask to soften it.

This layer was designed by Rami Baryhe, who spent six years training in medicine.

I have swelling and I'm on antibiotics. Can I take something else for the pain?

I can't advise on medication. I have a slot today at 4, and I'm transferring you to the team right now.

Medical question · refused · handed to staff

Hebrew, Arabic, Russian and English. One system.

Callers are answered in their own language, by how they speak rather than by a menu. Not a paid upgrade, and not four separate installs.

  • עברית
  • العربية
  • Русский
  • English

Your risk

Zero. On purpose.

01

An audit you can walk away from

Before you pay anything, we measure how many calls you're actually losing. If you're not missing meaningful calls, we'll tell you and leave.

02

30 days free, no card

The full system, live for a month, with no payment details taken. On day 30 you see the report and decide.

03

A one-call exit

No contract and no notice period. Your number never changed and your software was never touched.

Two real limits

We install four clinics a month, because every install is done by hand. And one clinic per area: while you're a client, we won't install this for another dental clinic in your area. It's in the agreement, first come first served.

FAQ

What clinics ask us.

Does it replace our staff?

No. It answers the calls your team can't get to, when everyone is with patients or after hours. Your team gets calmer days, not a replacement. We train them ourselves and leave a one-page guide.

Do we need a new number or new practice software?

No. Calls reach the system only when nobody answers, or after hours, whichever you choose. Your number and software stay as they are.

What happens when a patient asks a medical question?

The system doesn't answer it. It offers the earliest slot and hands over to a person. That boundary is fixed and tested on every install.

What about patient privacy?

A data processing agreement is signed before the first call is routed, and recordings are never kept past 30 days.

How much does it cost?

₪4,500 setup and ₪1,800 a month, no commitment, and the first month is free. No VAT is added (VAT-exempt business).

Your clinic's demo link is waiting on our side.

Send your website, and within one business day you'll be talking to your own clinic's front desk.

Get a demo link